Introducing HPPM

At any given time, an average of over one million pallets and six million pallet pads are in circulation to ensure that our glass products are transported safely to our customers. They can opt to borrow or buy these reusable packaging materials from us and return them so they can be reused. The quality of the returned transport packaging is carefully checked before it is recycled to maximise resource efficiency.

To simplify, digitalise and standardise this process across our sites, Vetropack launched the Holistic Pallet and Pads Management (HPPM) project. HPPM, a software platform developed specifically for the Vetropack Group, has now been introduced. Instead of managing information about returns and the quality of pallets and pads on separate Excel spreadsheets, our colleagues in the supply chain, sales and finance departments now enter their data on one single online platform.

This allows customers and logistics providers (such as pallet repairers) to access and manage their data themselves. The first customers are already able to access the HPPM platform so they can track deliveries, initiate returns and interact comfortably with us via a digital cloud channel. This will speed up digital recording and processing of return orders and complaints.

Once all the Vetropack sites – and also our customers – are using the HPPM platform, our logistics processes will be greatly simplified. This approach will continue to ensure the quality standards for pallets and pads, as well as strengthening our commitment to sustainability. The introduction of HPPM is a major milestone along our path towards more transparency, improved resource efficiency, and higher customer satisfaction.